The Emotion Sensor™ has been strategically crafted to collect insightful customer feedback regarding their experience at the Veterinary Center. Its visually appealing themes and captivating emojis have been meticulously designed to engage users and elicit valuable feedback. By leveraging the widely recognized Net Promoter Score (NPS), the sensor provides an accurate measure of customer loyalty and advocacy, enabling the Veterinary Center to assess its brand perception. Additionally, the survey incorporates comment fields, providing customers with an opportunity to share further insights and suggestions, fostering a sense of collaboration and customer-centricity.