Case Studies

Establishing a Comprehensive Risk & Control Framework for a Leading Apparel Manufacturer: A Success Story

Apparel manufacturing is a multifaceted process that necessitates efficient risk management to ensure high-quality products, cost-effectiveness, and compliance with industry standards. This case study explores how a leading apparel manufacturer leveraged the Emojot platform to digitize their Risk and Control framework, streamlining risk assessment processes and enhancing overall efficiency.

Maximizing Customer Engagement and Satisfaction with Emojot’s Email and SMS Feedback Campaigns

Collecting customer feedback is essential for businesses to succeed in today's competitive world. One global automaker has taken advantage of the Emojot platform to collect feedback from their customers using email and SMS campaigns. In this article, we will explore how the Emojot platform provides an innovative and effective solution for businesses to collect customer feedback.

Simplify Your Recruitment Process with Emojot’s Applicant Tracking System

Introduction The Emojot has introduced an Applicant Tracking System (ATS) software solution to help organizations improve their hiring and recruitment processes. This solution is designed to automate administrative tasks, streamline interview scheduling, simplify job advertising, and send automated notifications to relevant parties involved in the recruitment process. By implementing this solution, organizations can make better hiring decisions and save time throughout the recruitment process. In this article, we will discuss the benefits of using the Emojot ATS and how it has helped the Emojot HR team. Our Solution Emojot’s ATS initiates the process by providing a URL for job applications…

The Emojot Wellness Program: An Innovative Approach to Monitoring and Improving Employee Wellness

Introduction Employee wellness has become an increasingly important concern for companies and organizations worldwide. The well-being of employees not only impacts their individual health and happiness but also affects overall organizational performance. As a result, many organizations are implementing processes and tools designed to monitor and improve employee wellness. An Empowering Solution to Improve Employee Wellness  The Emojot Wellness Program is an innovative approach to monitoring and improving employee wellness. It involves sending weekly Emotion Sensors™ to employees that measure their stress level, fitness, and overall well-being. The Emotion Sensors™ are made up of straightforward, emoji-based questions allowing employees to…

How Emojot’s CXM Solution Helped a Clothing Manufacturer Improve Customer Satisfaction in Real-time

Introduction B2B organizations must prioritize ensuring customer satisfaction to identify and address any issues, in order to maintain a positive relationship. A top clothing manufacturer that collaborates with major global clothing brands needs to assess their customers’ satisfaction level regarding the provided services. The company faced a challenge where a traditional survey would not suffice as it tends to tire out participants and does not meet the organization’s high user experience standards. Additionally, the company sought to view the survey results in real-time with intricate analytics and text analysis. The Solution The clothing manufacturing company’s challenge was effectively addressed by…

Pawsitively Successful: How a Veterinary Group Transformed Customer Experience with Emojot

A group of veterinary hospitals used Emojot's solution to collect customer feedback and improve their customer experience, understand customer representative KPIs, and enhance their online presence. The Emojot platform proved to be a powerful tool that provided valuable insights into customer experience and representative KPIs. By leveraging these insights, the group was able to make informed decisions and implement targeted improvements, resulting in exceptional experiences for their clients.

Going Green: How Emojot Helped a Leading Private Hospital Chain Save Costs and the Environment

The importance of employee self-assessment surveys cannot be overstated in today’s corporate world. They are a vital tool for management to gauge employee satisfaction, identify areas of improvement, and develop action plans. However, conducting these surveys can be a daunting task, especially when dealing with large employee bases. This is where the Emojot platform comes in. In this case study, we see how a leading private hospital chain’s HR department leveraged Emojot’s capabilities to conduct their annual employee self-assessment survey effectively. The Challenge The hospital chain’s HR department needed to conduct their annual employee self-assessment survey for their 4000+ employees.…

Emojot Transforms Patient Feedback Management and Boosts Online Reputation for an Asian Hospital Chain

Introduction An Asia-based hospital chain aimed to improve patient satisfaction by collecting and acting on patient feedback. Although the hospital had made significant improvements in its processes, its online presence didn’t reflect these positive changes. Emojot’s platform, with its highly configurable solutions for collecting feedback across multiple channels, provided the perfect solution to the hospital’s challenges. The Solution Emojot deployed its versatile Customer Experience Management (CXM) platform to address the hospital chain’s need for efficient feedback collection and management. The solution encompassed the following components: Results By utilizing Emojot’s platform, the hospital chain achieved significant improvements in patient feedback management…