Colombo, Sri Lanka – October 26, 2023.
Emojot, a trailblazing technology company specializing in AI-driven SaaS solutions for Customer Centricity is proud to announce its achievements at the National Best Quality ICT Awards (NBQSA) 2023. The company secured both the Gold and Silver awards for its Online Reputation Management (ORM) and Social Listening & Tracking (SLT) solutions. This distinct honor in the Business Services – Marketing Solutions category highlights outstanding products that bolster and refine business solutions in the marketing sphere. In a stunning triumph, Emojot was also bestowed with the coveted “Overall Best” Gold Award for its ORM solution.
NBQSA, organized by BCS – The Chartered Institute for IT – Sri Lankan section, is a prestigious competition that recognizes and benchmarks outstanding achievements in the field of Information and Communication Technology (ICT) in Sri Lanka. It aims to provide recognition to individuals and organizations that have significantly contributed to the advancement of ICT within the country and beyond.
Both Emojot’s ORM and SLT impressed the judges across a stringent set of criteria, encompassing uniqueness, market potential, superior functionalities & features, unparalleled quality, and innovative technology application.
The “Overall Best” Gold Award in ORM further cements Emojot’s position as a leader in the Customer Experience Management (CXM) industry. Emojot’s ORM solution enables businesses to proactively manage and enhance their online reputation by harnessing the power of artificial intelligence and real-time customer sentiment analysis.
Dr. Shahani Markus, Founder and CTO of Emojot, expressed her delight at Emojot’s exceptional performance at NBQSA 2023: “We are thrilled to be recognized by NBQSA for our contributions to the ICT landscape. These awards are a testament to our commitment to innovation and excellence in the CXM field. Emojot is dedicated to providing businesses with the tools they need to truly understand and engage with their customers.”
The NBQSA not only celebrates outstanding achievements but also provides a platform for local ICT products to gain international recognition. With these awards, Emojot has secured a position to represent Sri Lanka at the globally renowned APICTA awards in Hong Kong – often dubbed the Oscars of the IT world.
Emojot empowers businesses to unlock the heartbeat of their market and operations through its platform, featuring unique Emotion SensorsTM and a suite of AI-driven solutions that revolutionize understanding of customers, employees, and competitors, fueling revenue growth, customer retention, and brand elevation. Emojot’s commitment to excellence and innovation has earned the company numerous accolades, including the “2023 Best Value” Badge by Capterra, and the “Overall Best” Gold Award at NBQSA 2023.
The NBQSA is a prestigious competition organized by BCS The Chartered Institute for IT – Sri Lankan section. Since its inception 25 years ago, NBQSA has aimed to recognize and benchmark outstanding achievements in the field of ICT in Sri Lanka. The competition provides a vital platform for local ICT products to gain international recognition while fostering excellence and innovation in the Sri Lankan ICT industry.