ORM

Emojot’s Online Reviews Management (ORM) Solution

Emojot’s Online Reviews Management (ORM) Solution

Are you struggling to manage your business’s online reputation? Are negative reviews and comments hurting your brand’s image? Emojot‘s Online Reviews Management (ORM) product can help you effectively monitor and manage your online reputation, ensuring that your brand’s image remains positive and strong. Emojot’s ORM product is a cost-effective and easy-to-deploy SaaS solution that offers a range of features designed to help you manage your online reputation with ease. In this blog, we’ll take a closer look at some of the key features of Emojot’s ORM product and how they can benefit your business. Response Management Emojot’s ORM product offers…

The Power of Online Reputation Management (ORM) for Your Business

In today’s highly digitized world, the online reputation of your business is crucial to its success. Providing quality products or services is no longer enough; you must also actively manage and maintain a positive online reputation. Online Reputation Management (ORM) is a process that helps you monitor, manage, and maintain your online perception by responding to negative comments, gaining positive reviews, and monitoring brand mentions. ORM is important because it can make or break your business. Consumers rely heavily on online reviews when making purchase decisions. As per Gartner, 78% of buyers check reviews before making a purchase. Having just…

Embracing Customer-Centric Digital Transformation: A Must for SMEs in Today’s Competitive Landscape

The digital era has changed the business landscape dramatically, placing an increased emphasis on customer-centricity and digital transformation. Small and medium-sized enterprises (SMEs) must understand the importance of these factors and adapt to stay competitive in the rapidly evolving market. Customer-centricity has become a critical differentiator for businesses across industries. A Deloitte study found that customer-centric companies are 60% more profitable than those that don’t prioritize customer experience. Moreover, a PwC report reveals that 32% of customers would stop doing business with a brand they love after just one bad experience. Digital transformation also plays a crucial role in business…